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Ditemukan 66 dokumen yang sesuai dengan query

Assessment and accountability in reference work

New York: The Haworth Press, 1992

025.52 ASS

Buku Teks Universitas Indonesia Library

Yates, Rochelle, author

A librarian's guide to telephone reference service

Hamden, Connetticut: Library Professional Publications, 1986

025.52 YAT l

Buku Teks Universitas Indonesia Library

Reinventing reference: how libraries deliver value in the age of Google

Shrinking budgets, curtailed hours, closed branches... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cultural contexts, as well as practical solutions for...

Chicago: The American Library Association, 2015

025.52 REI

Buku Teks Universitas Indonesia Library

Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.

Summary: Shrinking budgets, curtailed hours, closed branches... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cultural contexts, as well as practical solutions...

Chicago : ALA Editions, an imprint of the American Library Association, 2015

025.52 REI

Buku Teks Universitas Indonesia Library

Coffman, Steve, author

Going live: starting and running a virtual reference service

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and...

Chicago: [American Library association, American Library association], 2003

e20436181

eBooks Universitas Indonesia Library

Hirko, Buff, author

Virtual reference training: the complete guide to providing anytime, anywhere answers

Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become commonpractice, there?s a critical need to develop core competencies unique to the virtual world?from conducting chats to multitasking. What does it take to be successful at...

Chicago: [American Library association, American Library association], 2004

e20436131

eBooks Universitas Indonesia Library