Ditemukan 280 dokumen yang sesuai dengan query
Bolton, Robert, author
"What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you...
New York: American Management Association, 1984
e20440830
eBooks Universitas Indonesia Library
Galician, Mary-Lou, author
New Jersey: Lawrene Erlabum Associates, Publishers, 2004
306.7 GAL s
Buku Teks Universitas Indonesia Library
Dwira Hernandita, author
Penelitian mengenai sistem kekerabatan dozoku dan shinzoku telah dilakukan sejak bulan Januari 1990. Tujuan penelitian adalah untuk mengetahui struktur hubungan kekerabatan dozoku dan shinzoku dengan skala keluasan dan kedalam_annya dan juga untuk membuktikan bahwa struktur kekerabatan orang Jepang dengan terhapusnya ia dari Undang-Undang Sipil Jepang tidak mengalami perubahan. Untuk sampai...
Depok: Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 1991
S13535
UI - Skripsi (Membership) Universitas Indonesia Library
Hurtsthouse, Rosalind, author
London: Routledge, 2000
179.3 HUR e
Buku Teks Universitas Indonesia Library
Silverstein, Adam J.
New York: Cambridge University Press, 2007
297.28 SIL p
Buku Teks Universitas Indonesia Library
Bushnell, Candace, author
New York: Hyperion Books, 2005
813.54 BUS l
Buku Teks Universitas Indonesia Library
M. Dachyar, author
The Design of Performance Assessment Model for Customer Relationship Management in Banking industries Using Analytic Hierarchy Process. Customer Relationship Management is an approach to organize company? interactions with customers that starts with a customer-centered point of view.
Basically, the goals of adopting CRM are to increase customer retention and customer satisfaction....
Depok: Fakultas Teknik Universitas Indonesia, 2005
JUTE-19-1-Mar2005-94
Artikel Jurnal Universitas Indonesia Library
Miller, William, author
New York: Amacom, 2012
658.85 MIL p
Buku Teks Universitas Indonesia Library
Sastry, Anjali, author
Yogyakarta: Pustaka pelajar , 2014
618.928 5 SAS p
Buku Teks Universitas Indonesia Library
Paluch, Stefanie, author
Remote services represent a young, but already important and fast growing form of technology-mediated services,. Stefanie Paluch employs multiple qualitative methods to explore the perception of remote services and its impact on customer-provider relationships in USA, Germany and Sweden. She develops a comprehensive model about customers’ holistic remote service experience...
Wiesbaden: Gabler Verlag, 2011
e20397257
eBooks Universitas Indonesia Library
