Ditemukan 1198 dokumen yang sesuai dengan query
Jakarta: World Bank, 2006
362.5 WOR m
Buku Teks Universitas Indonesia Library
[This book brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and...
New York: [Springer, ], 2012
e20396505
eBooks Universitas Indonesia Library
[This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. , This book examines critical service-management concepts that have direct application in the retail...
New York: [Springer, ], 2012
e20397287
eBooks Universitas Indonesia Library
Contents :
Evidence-based practice in health care -- Making the case for evidence-based practice -- Leadership and evidence-based practice -- Preparing and sustaining staff knowledge about EBP -- Developing a structure for evidence-based practice -- Guiding principles for evidence-based practice -- Determining resources available for EBP -- Systems for identifying...
Sudbury, Mass. : Jones and Bartlett , 2011
362.1 EVI
Buku Teks Universitas Indonesia Library
McLeod, John, author
This second edition is a step by step practical guide to counselling skills for trainees and practitioners. It presents key skills clearly and concisely...
New York: McGraw-hill Open University press, 2012
361.06 MCL c (1)
Buku Teks Universitas Indonesia Library
JPKS 11(2-1)2012
Artikel Jurnal Universitas Indonesia Library
The Health Centers' (Puskesmas) stereotype is becoming developed as health service center for the lowest community people and the Health Centers are assumed as the lowest qualified health services in comparasion to other government health services. This assumption is because of the minimum available services, administration procedures, low skilled...
BULHSR 9:4 (2006)
Artikel Jurnal Universitas Indonesia Library
Yuniar Rachmayanti, author
Keberhasilan kualitas layanan pada anggota kelompok UPPKS, tentunya tidak terlepas dari upaya layanan jasa yang diberikan oleh pemerintah melalui BKKBN dan fasilitas jasa yang menyertai pelayanan tersebut. Penelitian ini digunakan untuk melihat bagaimana kualitas layanan jasa BPMPKB DKI Jakarta khususnya di Jakarta Timur dilihat dari sisi para anggota kelompok UPPKS...
Depok: Universitas Indonesia, 2015
T-Pdf
UI - Tesis (Membership) Universitas Indonesia Library
Depok: Universitas Indonesia,
613 KESMAS
Majalah, Jurnal, Buletin Universitas Indonesia Library
Rusmiantinigsih
Tulisan ini memaparkan bagaimana tantangan perpustakaan untuk memberikan layanan yang memuaskan pemustakanya. Karena cakupan sebuah layanan perpustakaan luas, tulisan ini mengkhususkan bagaimana seorang pustakawan memberikan performa yang baik dalam pelayanan yang berorientasi kepuasan pemustaka. Paparan singkat dan contoh-contoh dalam tulisan ini akan sangat membantu pustakawan untuk meningkatkan kemampuan "customers service"...
Jakarta: Perpustakaan Nasional RI, 2015
VISI 17:3 (2015) (1)
Artikel Jurnal Universitas Indonesia Library
