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Found 102395 Document(s) match with the query 114009
Customer relationship management (CRM) & customer intelligence pada industri perbankan
Author : Simatupang, Batara M., author
Call Number : MUIN-XXXII-01-Jan2003-31
Collection Type : Artikel Jurnal
Location : Universitas Indonesia Library
Pengaruh AstraWorld sebagai Customer Relationship Management (CRM) terhadap loyalitas pelanggan Astra Motor Grup = The effect of Astra world as a customer Relationship Management (CRM) to the customer loyalty of Astra Motor Grup
Author : Theddeus Octavianus Hari Prasetyono, author
Call Number : T21739
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
Customer relationship management
Author : Cunningham, Michael J., author
Call Number : 658 CUN c
Collection Type : Buku Teks
Location : Universitas Indonesia Library
Analisis manfaat ekonomis dan risiko implementasi proyek Customer Relationship Management (CRM): Studi kasus PT Telkomsel = Analysis of economic benefit and risk of Customer Relationship Management (CRM) project implementation: Case study PT Telkomsel
Author : Kristian Wahyu Adi Nugroho, author
Call Number : TA-Pdf
Collection Type : UI - Tugas Akhir
Location : Universitas Indonesia Library
Meningkatkan Kepuasan dan Loyalitas Pelanggan melalui Pengalaman Pelanggan dan Kepercayaan di Industri Perbankan : Melalui e-CRM dengan Kerangka Stimulus - Organism - Response = Enhancing Customer Satisfaction and Loyalty Through Customer Experience and Trust in Banking Industry : Utilizing e-CRM with Stimulus - Organism - Response Framework
Author : Diana Syahriyanti, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Penerapan customer relationship management (CRM) pada aplikasi pengiriman pesan instan : studi kasus whatsapp, wechat, line, kakaotalk
Author : No author
Call Number : 005 ULTI 5:1 (2014)
Collection Type : Artikel Jurnal
Location : Universitas Indonesia Library
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