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Found 229828 Document(s) match with the query 20284070
Desain prosedur penilaian kepuasan pelanggan dalam rangka implementasi ISO 9001:2008 dengan menggunakan metode Servqual dan model kano di sebuah perusahaan transportasi alat berat
Author : Andrianus Dwi Fajar W., author
Call Number : S772
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Kepuasan pelanggan atas kualitas layanan di Bank Muamalat Indonesia cabang Kalimalang
Author : Amir, author
Call Number : T-Pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh kepuasan pelanggan terhadap loyalitas pelanggan (studi kasus: Honda Vario) = Influence of customer satisfaction to customer loyalty (case of study : Honda Vario)
Author : Mia Rahmiati, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Persepsi masyarakat pengguna jasa kantor pertanahan Kotamadya Jakarta Selatan mengenai kualitas dan kepuasan pelayanan = the Perception on the users of land office services of South Jakarta Municipacility on the service quality and satisfaction
Author : Matondang, Fauzil Arsil, author
Call Number : T21909
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis pengaruh kualitas pelayanan, kepuasan konsumen, dan Experiental Marketing terhadap Word of Mouth: studi kasus pada Taman Pengembangan Anak Makara Fakultas Psikologi Universitas Indonesia = the Effect of service quality , customer satisfaction, and experimental marketing toward Word of Mouth: case study Taman Pengembangan Anak Makara of Faculty of Psychology at Universitas of Indonesia
Author : Shinta Partiwi Yuliani, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan di laboratorium uji = The impact of service quality on customer satisfaction and loyalty in testing laboratory
Author : Bernaded Oka Anggarani, author
Call Number : T50784
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
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