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Found 182708 Document(s) match with the query 20347344
Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy
Author : Yossi Arieza, author
Call Number : S52723
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh Service Recovery terhadap Customer Loyalty : studi kasus Carwash-Bengkel Autoklin = Analysis the effect of service recovery toward customer loyalty : case study on Carwash workshop-Autoklin
Author : Nita Theodora Bustan, author
Call Number : S45502
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk.
Author : Ni Luh Nicken Sumbariana Sugusta, author
Call Number : T30103
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
Analisis Pengaruh Service Quality dan Perceived Benefit dalam Layanan Online Grocery Shopping dengan Same-day Delivery terhadap Customer Satisfaction dan Reuse Intention di Jabodetabek = Analysis of Service Quality and Perceived Benefit in Online Grocery Shopping Service with Same-day Delivery on Customer Satisfaction and Reuse Intention in Jabodetabek
Author : Audra Feralda Budiputri, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh kualitas layanan dan kualitas makanan terhadap kepuasan dan loyalitas konsumen dengan peran moderasi dari atmosfer pada segmen restoran studi kasus sushi Tei = Effects of service quality and food quality to consumer satisfaction and loyalty with moderating role of atmospherics in ethnic restaurant case study Sushi tei
Author : Rezky Ramendra, author
Call Number : S61436
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh Service Quality, Perceived Value pada Customer Satisfaction dan Loyalty di "Warunk Upnormal Jakarta" = The Effect of Service Quality, Perceived Value on Customer Satisfaction and Loyalty in "Warunk Upnormal Jakarta".
Author : Billy Muhammad Fadillah, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
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