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Found 15525 Document(s) match with the query 20438140
Secret service: hidden systems that deliver unforgettable customer service
Author : DiJulius III, John R., author
Call Number : e20438140
Collection Type : eBooks
Location : Universitas Indonesia Library
Exceptional service, exceptional profit: the secrets of building a five-star customer service organization
Author : Inghilleri, Leonardo, author
Call Number : e20440390
Collection Type : eBooks
Location : Universitas Indonesia Library
Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking
Author : Vivie Nurjaningrum Putri Rantyanti, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh E-Service Quality dan E-Recovery Service Quality Pada Aplikasi Asuransi Digital Terhadap Customer Experience dan Customer Satisfaction Untuk Mendorong Customer Loyalty = The Impact of E-Service Quality and E-Recovery Service Quality on Digital Insurance Applications on Customer Experience and Customer Satisfaction to Encourage Customer Loyalty
Author : Vania Rachma Putri, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh Mobile Wallet Service Dimensions terhadap Customer Loyalty melalui Customer Satisfaction pada Pengguna Dompet Digital LinkAja di Jabodetabek = The Effect of Mobile Wallet Service Dimensions on Customer Loyalty with Customer Satisfaction as a Mediating Variable for LinkAja Users in Jabodetabek
Author : Fitri Raihani, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh Service Recovery terhadap Customer Loyalty : studi kasus Carwash-Bengkel Autoklin = Analysis the effect of service recovery toward customer loyalty : case study on Carwash workshop-Autoklin
Author : Nita Theodora Bustan, author
Call Number : S45502
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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