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Found 180060 Document(s) match with the query 20488656
Perceived Justice, Post Recovery Satisfaction Pelanggan Online serta Pengaruhnya terhadap Behavioral Intention, dengan Moderasi Customer Assertiveness dan Service Failure Severity = The Effect of Online Customer Perceived Justice, Post Recovery Satisfaction On Behavioral Intention, The Role of Customer Assertiveness And Service Failure Severity
Author : Kussusanti, author
Call Number : D2635
Collection Type : UI - Disertasi Membership
Location : Universitas Indonesia Library
Analisis pengaruh customer co-creation dan perceived value melalui festival satisfaction terhadap behavioral intention pengunjung festival = Analysis of customer co-creation and perceived value through festival satisfaction towards festival atendees behavioral intention
Author : Meirna Larasati, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh appraisal emotion service quality perceived value dan customer satisfaction terhadap repatronage intention gedung pertunjukan (Studi kasus : Graha Bhakti Budaya, Taman Ismail Marzuki) = The effect of appraisal emotion service quality perceived value and customer satisfaction towards repatronage intention in the performing arts venue (Case study : Graha Bhakti Budaya, Taman Ismail Marzuki)
Author : Rizky Satrio Nugroho, author
Call Number : S57714
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy
Author : Yossi Arieza, author
Call Number : S52723
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh online customer experience terhadap customer satisfaction dan repurchase intention pada perilaku pembelian furniture = Effects of online customer experience on customer satisfaction and repurchase intentionOn furniture purchasing behavior
Author : Mutiara Khairani, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis strategi kehumasan dalam diplomasi publik Indonesia terkait perbaikan citra negara pasca terorisme = The analysis of public relations strategy in Indonesia public diplomacy during state branding recovery process post terrorism
Author : Jayanti Andina, author
Call Number : T35318
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
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