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Found 138566 Document(s) match with the query 74785
Kualitas pelayanan pelanggan pada perusahaan berbasis customer relationship management (CRM). Ssebuah studi kasus pada call center 1M3 = Quality of customer service in a Customer Relationship Management (CRM) based company. A case study in the IM3 call center
Author : Ika Wirastuti Handayani, author
Call Number : T12141
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Praktek pelayanan pelanggan pada perusahaan berbasis customer relationship management (CRM) untuk peningkatan citra perusahaan (studi pada divisi customer care PT Cyberindo Aditama) = Customer service practical within company base on customer relationship management (CRM) to developing image company (study on division of customer care PT. Cyberindo Aditama)
Author : Rony Sahat N., author
Call Number : T22316
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan (Studi pada pelanggan Telkomsel terkait kasus pencurian pulsa aktivasi RBT) = Quality service and satisfaction customer loyalty (Studies in Telkomsel RBT subscriber)
Author : Tris Finalia, author
Call Number : T44434
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Peran kualitas jasa dalam membangun loyalitas pelanggan = Role of Service Quality to Build Customer Loyality
Author : Melani, author
Call Number : T25423
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
Persepsi pelanggan tentang kualitas pelayanan pada UPT Pusat Perkayuan Dinas Pertanian dan Kehutanan Propinsi DKI Jakarta = Customer's perceptions towards service quality in technical implementation unit of the logging center in agriculture and forestry service office in the special province of Jakarta
Author : Edwin Fatmanto, author
Call Number : T14191
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Customer relationship management (CRM) & customer intelligence pada industri perbankan
Author : Simatupang, Batara M., author
Call Number : MUIN-XXXII-01-Jan2003-31
Collection Type : Artikel Jurnal
Location : Universitas Indonesia Library
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