Ditemukan 1 dokumen yang sesuai dengan query
Liker, Jeffrey K., author
During Toyota's highly publicized recalls of 2009 and 2010, the legendary carmaker's 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota's quality levels had decreased dramatically, while the harshest critics predicted the end of the company as we know it. For the...
New York: McGraw-Hill, 2011
658.401 LIK t
Buku Teks Universitas Indonesia Library
