Ditemukan 3 dokumen yang sesuai dengan query
McLeod, Doug, author
There's no question about it! Sales force turnover can be disastrous to the financial health of an organization, whatever its size, whatever its products or services. With a salesperson's exit often costing at least 150% of that employee's annual compensation, a high rate of turnover can translate into millions of...
New York: [American Management Association;, ], 2010
e20440493
eBooks Universitas Indonesia Library
Ohai, Tim, author
Successful sales coaches understand the potential of their sales staff and work to draw that potential out. This Infoline is designed for sales coaches and managers that work with sales staff. Readers will learn the three anchor points of sales coaching, how to determine a sales persons ability and motivation,...
Alexandria, Virginia: American Society for Training & Development, 2008
e20441950
eBooks Universitas Indonesia Library
Yenny Prasetyawati, author
Pelanggan merupakan kata kunci utama dalam implementasi berbagai strategi, pelanggan ibarat nyawa atau kehidupan perusahaan. Dalam persaingan yang semakin kompetitif, pelanggan yang semakin pinter, ingin kebutuhannya didengar dan dimengerti oleh pemasar, ingin karakteristik dan perilakunya dipahami, "feel" lebih penting dari "think, maka keunggulan bersaing perusahaan lebih banyak ditentukan oleh "feel"...
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2003
T11545
UI - Tesis Membership Universitas Indonesia Library
