Ditemukan 1 dokumen yang sesuai dengan query
Yutaka Ueda, author
ABSTRACT
The purpose of this paper is to assess the impact of organizational structure and process factors on customer satisfaction, and to examine the mediating role of organizational commitment (affective commitment) on these relationships. The Round 3 data from the High Performance Manufacturing (HPM) project were used for this study. The...
Tokyo: Center for Asian and Pacific Studies, Seikei University, 2017
915 RAPS 42 (2017)
Artikel Jurnal Universitas Indonesia Library
