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Hasil Pencarian

 
Ditemukan 3 dokumen yang sesuai dengan query
cover
Heskett, James L., author
The service profit chain / James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
New York: The Free Press , 1997
658.8 HES s (1)
Buku Teks  Universitas Indonesia Library
cover
Cases in operations management : strategy and structure
Homewood: Richard D. Irwin, 1982
658 CAS
Buku Teks  Universitas Indonesia Library
cover
Cases in operations management : analysis and action
Homewood: Richard D. Irwin, 1982
658 CAS
Buku Teks  Universitas Indonesia Library