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Hasil Pencarian

 
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Laughlin, Sara, author
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes. By developing a customer-focused system outlining library processes and networks, administrators and managers can quickly determine areas for improvement that directly apply to the library?s...
Chicago: American Library association, 2008
e20435760
eBooks  Universitas Indonesia Library