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Didin Dimas Ponco Adi, author

ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE LEMBAGA KEUANGAN NON-BANK (Studi kasus Dana Pensiun Astra) = CUSTOMER SATISFACTION ANALYSIS FOR NON BANK FINANCIAL ORGANIZATION (CASE STUDY DANA PENSIUN ASTRA)

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014

UI - Tesis (Membership)

Teguh Sasongko, author

Analisis hubungan pengembangan solusi dan layanan cash management dengan peningkatan kinerja bisnis perbankan studi kasus pada pt bank negara indonesia persero tbk = Relationship between cash management solutions and services development with banking business performance case study in pt bank negara indonesia persero tbk / Teguh Sasongko

2013

UI - Tesis (Membership)

Irvan Sebastian Iskandar, author

Analisis gratifikasi melalui pendekatan motif kecurangan pada Badan Usaha Milik Negara: studi kasus pada Bank X = Analysis of gratification through fraud motives in state-owned enterprises: case study on X Bank

Fakultas Ilmu Administrasi Universitas Indonesia, 2020

UI - Tesis (Membership)

Simamora, Nikolas, author

Pengaruh kualitas layanan dan kepuasan terhadap loyalitas nasabah layanan cash management Bank UOB = Influence of service quality and satisfaction and customer loyalty of cash management services Bank UOB

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis (Membership)

Ketut Gde Manik Karvana, author

Analisis dan prediksi nasabah Churn menggunakan model data mining pada industri perbankan : studi kasus pada PT Bank XYZ = Customer Churn analysis and prediction using data mining models in the Banking Industry: case study at PT Bank XYZ

Fakultas Ilmu Komputer Universitas Indonesia, 2019

UI - Tugas Akhir

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