See Allo

F.X. Teddy Prasetyo, author

Pengaruh AstraWorld sebagai Customer Relationship Management (CRM) terhadap loyalitas pelanggan Astra Motor Grup = The effect of Astra world as a customer Relationship Management (CRM) to the customer loyalty of Astra Motor Grup

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2011

UI - Tesis (Open)

Manik, Herna, auhtor

Perancangan faktor sukses crm customer relationship management dengan metode ahp analytical hierarchy process pada sebuah perusahaan sewa dan jual alat berat = Design success factor crm customer relationship management using ahp analytical hierarchy process methode in rental dan sales heavy equipment company / Herna Manik

2016

UI - Tesis (Membership)

Githa Nurulita, author

Analisis customer relationship management (CRM) dalam upaya menjaga image setelah aktivitas rebranding studi kasus pada OLX Indonesia = Customer relationship management (CRM): analysis in maintaining image after rebranding activities case study in OLX Indonesia

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017

UI - Skripsi (Membership)

Syafrin Wirawan, author

Efektifitas Customer Relationship Management terhadap kepuasaan pelanggan : studi kasus pada PT. XYZ penyedia layanan jasa hygiene = The effectivness of customer relationship management towards customer satisfaction : case study of PT XYZ a hygiene service company / Syafrin Wirawan

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Tesis (Membership)

Rian Lamani, author

Perancangan dan analisis pengembangan strategi CRM (Customer Relationship Management) pada Badan Sertifikasi = Design & analysis of strategy development of CRM (Customer Relationship Management) to Certification Body

Fakultas Teknik Universitas Indonesia, 2013

UI - Skripsi (Membership)

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