Wildermuth, J.R., author
English hotel correspondence
Ecole Hotellere, 1978
 Buku Teks
Wildermuth, J.R., author
Deutsche Hotel-Korrespondenz
Ecole Hotellere, 1980
 Buku Teks
Tricia Lelonowati Sumarjanto, author
Strategi hotel Dharmawangsa menghadapi persaingan hotel bintang lima di Jakarta
2001
 UI - Tesis (Membership)
Bambang Pratama, author
Pemasaran Hotel di Indonesia : Kasus PT Natour
1991
 UI - Tesis (Membership)
Karima Naulita, author
The Effects of communicating and Unconditional and Specific Service Guarantee on Indonesian and Dutch Consumers Perceived Value and Perceived Risk in the Hotel Industry = Efek dari mengkomunikasikan Jaminan Layanan Tanpa Syarat dan Jaminan Layanan Spesifik pada Konsumen Indonesia dan Belanda Terhadap Persepsi Nilai dan Persepsi Resiko di Industri Perhotelan
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tugas Akhir
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