Taylor, Ronald L., author
Assessment of exceptional students : educational and psychological procedures
Allyn and Bacon, 2003
 Buku Teks
Inghilleri, Leonardo, author
Exceptional service, exceptional profit: the secrets of building a five-star customer service organization
[American Management Association, ], 2010
 eBooks
Labin, Jenn, author
Real world training design: navigating common constraints for exceptional results
American Society for Training & Development, 2010
 eBooks
Conger, Jay A.
The charismatic leader: behind the mystique of exceptional leadership / Jay A. Conger
Jossey-Bass Publishers, 1989
 Buku Teks
Prosek, Jennifer, author
Army of entrepreneurs : create an engaged and empowered workforce for exceptional business growth
American Management Association, 2011
 Buku Teks
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