Pengembantan prototipe sistem CRM (Customer Relationship Management) untuk travel agent
Fakultas Ilmu Komputer Universitas Indonesia, 2004
 UI - Skripsi (Membership)
Simatupang, Batara M., author
Customer relationship management (CRM) & customer intelligence pada industri perbankan
Manajemen Usahawan Indonesia, 2003
 Artikel Jurnal
Ahsanul Khaliqin, author
Perancangan customer relationship management untuk produk forklift di PT. United Tractors Pandu Engineering
Fakultas Teknik Universitas Indonesia, 2005
 UI - Skripsi (Membership)
Fisk, Peter, author
Customer genius : becoming a customer-centric business
Capstone, 2009
 Buku Teks
Boy Subirosa Sabarguna, author
Aplikasi customer relationship management untuk rumah sakit
Sagung Seto, 2008
 Buku Teks
<<   2 3 4   >>