Fauzan Baskoro, author
Pengembangan model baru untuk pengukuran quality of service dan keluhan pelanggan seluler berbasis KPI jaringan dan datamining media sosial Twitter = The new measurement model of QOS and customer complaint based on network key performance indicator and datamining of Twitter social media / Fauzan Baskoro
Fakultas Teknik Universitas Indonesia, 2014
 UI - Tesis (Membership)
Rahmat Adi Seputro, author
Analisis peningkatan kinerja pelayanan jasa pada bengkel mobil dengan metode Servqual dan quality function deployment = Analysis of performance improvement services on car service station with service quality and quality function deployment
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Silalahi, Janrivai Adiman, author
Pengukuran kualitas pelayanan bank dengan menggunakan metode servqual = The quality measurement of bank service by using servqual methods
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Naida Nur Alfisyahri, author
Kajian atas Sistem Pengukuran Kinerja dalam Rangka Analisis Pencapaian Key Performance Indicator pada Unit Layanan Pengadaan di Kementerian Luar Negeri = The Study of Performance Indicator System Related to Key Performance Indicator Analysis in Procurement Service Unit of Ministry of Foreign Affairs of Republic of Indonesia.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis (Membership)
Khanti Paramita, author
Usulan perancangan strategy map dan balanced scorecard sebagai alat implementasi strategi dan pengukuran kinerja pada PT Mitra Sinergi Adhitama = The proposed design of the strategy map and balanced scorecard as strategic implementation tool and performance measurement in PT Mitra Sinergi Adhitama
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
<<   4 5 6   >>