Chan, Janis Fisher, author
[American Management Association;, ], 2002
eBooks
Hartley, Peter, 1946-, author
Routledge, 1997
Buku Teks
Bolton, Robert, author
Prentice-Hall, 1979
Buku Teks
Gudykunst, William B
McGraw-Hill, 1992
Buku Teks
Bob, Captain, author
Gramedia, 2003
Buku Teks