Antonius Atmaja Soen Lijadi, author
Analisa kepuasan pelanggan terhadap call center bank
2002
 UI - Tesis (Membership)
Evi Susanti, author
Analisis kepuasan pelanggan kerteta api Argo Gede
2000
 UI - Tesis (Membership)
Fauzul Kabiir Achmad, author
Analisis Pengaruh Experiential Marketing melalui Tourist Satisfaction terhadap Behavioral Intention: studi kasus pada Wisata Bromo Tengger Semeru = Analysis of the Effect of Experiential Marketing through Tourists Satisfaction on Behavioral Intention: a case study on Bromo Tengger Semeru Tourism
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Nurul Afiifah Ghifari, aurthor
Analisa pengaruh customer value anticipation terhadap customer satisfaction dan customer loyalty: studi kasus PT. Bank Negara Indonesia = Analysis of customer value anticipation to customer satisfaction and customer loyalty: case study PT. Bank Negara Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Adinindra Prasetyo, author
Analisis pengaruh restaurant atmospherics terhadap customer satisfaction dan behavioral intentions studi kasus terhadap upscale restaurant di jakarta h gourmet vibes = The influence of restaurant atmospherics on customer satisfaction and behavioral intentions case study on an upscale restaurant in jakarta h gourmet vibes
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi (Membership)
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