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Anastasia Esti Prabarini, author

Analisis pengaruh physical environment dan perceived disconfirmation terhadap kepuasan dan loyalitas konsumen (Studi Kasus New Customer dan Repeat Customer pada Kedai Kopi Franchise dan Non Franchise : Starbucks Coffee dan Jakarta Coffee House) = Analysis of Physical Environment Effects and Disconfirmation on Consumer Satisfaction and Loyalty (Case Study New Customer and Repeat Customer in Franchise and Non Franchise Coffee Shop : Starbucks Coffee and Jakarta Coffee House)

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi (Membership)

Fitri Salsabila, author

Pengaruh motif pembelian terhadap loyalitas konsumen starbucks coffee studi pada mahasiswa fisip ui = The influence of buying motives toward customer loyalty starbucks coffee study on the students of fisip ui / Fitri Salsabila

2015

UI - Skripsi (Membership)

Ahmad Yusuf Bryan, author

Pengaruh Aktivitas Pemasaran Media Sosial terhadap Kepuasan Konsumen, Intensi Berperilaku dan Komunikasi Mulut ke Mulut (WOM) pada Konsumen Starbucks Coffee di Jakarta = The Effect of Social Media Marketing Activities on Consumer Satisfaction, Behavior Intention and Word-of-Mouth (WOM) on Starbucks Coffee's Consumers in Jakarta

Fakultas Ilmu Administrasi Universitas Indonesia, 2020

UI - Skripsi (Membership)

Sinaga, Bernadette Uly, author

Pengaruh interkasi dalam personalized services terhadap kualitas hubungan dalam membentuk loyalitas pelanggan : studi kasus terhadap kedai kopi Starbucks di Jakarta = The influence of customer firm interaction in personalized services on the relationship quality to form customer loyalty : a case study of the Starbucks Coffee Shop in Jakarta

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014

UI - Skripsi (Membership)

Rayhan Rizki Dharmawan, author

Pengaruh Social Media Marketing Efforts Terhadap Brand Equity dan Consumer Response (Studi Pada Konsumen Starbucks Indonesia di Jakarta) = The Effect of Social Media Marketing Efforts on Brand Equity and Consumer Response (Study on Starbucks Indonesia's Consumer in Jakarta)

Fakultas Ilmu Administrasi Universitas Indonesia, 2021

UI - Skripsi (Membership)

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