Muhammad Rezky Rahmansyah, author
Layanan referensi menggunakan model bisnis penjualan langsung: studi kasus PT Konsultan Informasi Indonesia = Reference services using direct sales business model: a case study PT Konsultan Informasi Indonesia
2017
 UI - Skripsi (Membership)
Personnel issues in reference services / edited by Bill Katz and Ruth A. Fraley
Haworth Press, 1986
 Buku Referensi
Coffman, Steve, author
Going live: starting and running a virtual reference service
[American Library association, American Library association], 2003
 eBooks
Reinventing reference : how libraries deliver value in the age of Google /​ edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.
ALA Editions, an imprint of the American Library Association, 2015
 Buku Teks
Reinventing reference: how libraries deliver value in the age of Google
edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic
The American Library Association, 2015
 Buku Teks
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