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Veronika Dyah Khristantri Siwi, author

Pengaruh service quality terhadap customer loyalty : studi pada Bank Tabungan Negara Kantor Cabang Bogor = The influence of service quality to customer loyalty : a study on Bank Tabungan Negara of Bogor branch office

2014

UI - Skripsi (Membership)

Arya Wicaksana Ospara, author

Analisis pengaruh Customer Value, Perception to Founder, Customer Satisfaction terhadap Brand Loyalty: studi pada pengaruh meninggalnya Steve Jobs terhadap merek Apple = Analysis Influence of customer value, perception to founder, and customer satisfaction against brand loyalty: study on the influence of the death of Steve Jobs to Apple brand

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Tesis (Open)

Ahmad, author

Pengaruh corporate image dan perceived switching cost terhadap perceived service quality dan customer loyalty pada kartu mentari

Universitas Indonesia, 2009

UI - Tesis (Open)

Eric Fazar Irawan, author

Pengaruh orientasi pemasaran relasional terhadap loyalitas pelanggan dengan demografi sebagai variabel moderasi : studi kasus pelanggan CV. XYZ = Impact of relationship marketing orientation on customer loyalty with demographic as moderation variable : case study customer's of CV. XYZ / Eric Fazar Irawan

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Tesis (Membership)

Ibrahim Ananda Survijanto, author

Analisis Pengaruh Online Shopping Experience Produk Apparel Terhadap Customer Loyalty Generasi Z dan Milenial Pada E-commerce Indonesia = The Influence of Apparel Products Online Shopping Experience Towards Generation Z and Millennials Customer Loyalty to Indonesian E-commerces

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Skripsi Membership

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