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Anggita Sulisetiasih, author

Pengaruh manfaat relasional terhadap persepsi nilai sehubungan loyalitas pelanggan studi kasus di tiga gerai kopi Indonesia = The effect of relational benefits on perceived value in relation to customer loyalty a case study in Indonesias three local coffee outlets / Anggita Sulisetiasih

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi (Membership)

Kennard Sohan, author

Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis (Membership)

Gladys Mayssa Heryanti, author

Pengaruh diferensiasi produk terhadap loyalitas pelanggan instant messenger line (studi pada mahasiswa fisip UI) = the effects of product differentiation toward customer loyalty of instant messenger line (studies in fisip UI student) / Gladys Mayssa Heryanti

2015

UI - Skripsi (Membership)

Zana Cobhita Arethusa Siswanto, author

Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Tesis (Membership)

Helena Stefani, author

Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Taksi Blue Bird = The Impact of Service Quality towards Customer Satisfaction on Blue Bird Taxi

Fakultas Ilmu Administrasi Universitas Indonesia, 2018

UI - Skripsi Membership

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