See Allo

Deny Adi Purwanto, author

Analisis dimensi pembentuk customer value serta pengaruhnya terhadap kepuasan dan intensi perilaku nasabah Bank Syariah studi kasus mahasiswa = Analysis of customer value dimension and its influence on satisfaction and behavior intention of Islamic Bank customer case study on student

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Skripsi (Membership)

Nurul Afiifah Ghifari, aurthor

Analisa pengaruh customer value anticipation terhadap customer satisfaction dan customer loyalty: studi kasus PT. Bank Negara Indonesia = Analysis of customer value anticipation to customer satisfaction and customer loyalty: case study PT. Bank Negara Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016

UI - Skripsi (Membership)

Davis, Mark M., author

Managing services : using technology to create value

McGraw-Hill, 2003

Buku Teks

Shantiana Rumiris P., author

Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Skripsi (Open)

Ratna Kumalasari, author

Perbandingan value at risk dengan estimasi volatilitas ewma dan garch (studi kasus pdn bank x)

Universitas Indonesia, 2005

UI - Tesis (Membership)

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