Berlian Temara, author
Analisis pengaruh faktor switching cost sebagai moderasi hubungan antara customer perceived value customer satisfaction dan customer loyalty studi pada konsumen perusahaan pembiayaan = Analysis of switching cost factor as relationship moderation between customer perceived value customer satisfaction and customer loyalty study on consumer of financing company
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Jeihan Alhakim, author
Pengaruh word of mouth terhadap minat menjadi nasabah Bank Syariah Mandiri (studi pada mahasiswa UI) = The effect of word of mouth toward intention becomes customer of Bank Syariah Mandiri (studies in the UI student)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Fasal, John H.
Practical value analysis methods/John H. Fasal
Hayden Book company , 1972
 Buku Teks
Hestia Livana, author
Analisis pengaruh mall environment dan customer perceived value terhadap customer satisfaction dan customer loyalty; studi kasus shopping mall di kawasan segitiga emas Jakarta = Analysis of the effect of mall environment and customer perceived value towards customer satisfaction and customer loyalty; case study shopping mall in golden triangle of Jakarta area
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Penerapan metode value engineering sebagai cara dalam melakukan penghematan elemen biaya konstruksi studi kasus . proyek ECO building PND Tangerang
Fakultas Teknik Universitas Indonesia, 2009
 UI - Skripsi (Open)
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