Aw, Tash
Five star billionaire = Wu xing hao men : a novel
Fourth Estate, 2014
 Buku Teks
Siti Maryam Suroso, author
Analisis pengaruh intrinsic motivation, polychronicity, work-family conflict terhadap service recovery performance pada karyawan frontline hotel bintang empat dan bintang lima di Jakarta = The analysis of the effect intrinsic motivation, polychronicity, work family conflict toward service recovery performance of frontline at four star and five star hotels in Jakarta
2017
 UI - Skripsi (Membership)
Kartika Putri S., author
Desain ruang rawat inap setara hotel berbintang = Inpatient room design which equivalent to four star hotel room design
Fakultas Teknik Universitas Indonesia, 2012
 UI - Skripsi (Open)
Ainan Salsabila, author
Kontribusi kepribadian big five terhadap preferensi tempat tinggal dan tempat wisata = The contribution of big five personality on the preference for residence and tourist destination
Fakultas Psikologi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Inghilleri, Leonardo, author
Exceptional service, exceptional profit: the secrets of building a five-star customer service organization
[American Management Association, ], 2010
 eBooks
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