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Nadhifa Rizqy Audeta, author

Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand

Fakultas Ilmu Administrasi Universitas Indonesia, 2024

UI - Skripsi Membership

Anggita Sulisetiasih, author

Pengaruh manfaat relasional terhadap persepsi nilai sehubungan loyalitas pelanggan studi kasus di tiga gerai kopi Indonesia = The effect of relational benefits on perceived value in relation to customer loyalty a case study in Indonesias three local coffee outlets / Anggita Sulisetiasih

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi (Membership)

Tessa Viennie Setiawan, author

Penerapan Perekrutan Admin, SOP Admin, Dan Optimisasi Penggunaan Instagram Sebagai Salah Satu Upaya Akuisisi Pelanggan Pada UMKM Nurma Catering Pasca Pandemi = Implementation Of Admin Recruitment, Admin SOPs, And Optimizing The Use Of Instagram As One Of The Customer Acquisition Efforts At Nurma Catering SMEs After The Pandemic

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Tesis (Membership)

Yulina Lestari, author

Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Skripsi (Membership)

Sefira Fikaranda, author

An Exploration of consumer behaviour in nostalgia and consumption preferences the case of polaroid cameras and the impossible project = Eksplorasi perilaku konsumen dalam preferensi nostalgia dan konsumsi: kasus kamera polaroid dan the impossible project

2017

UI - Makalah dan Kertas Kerja

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