Suci Defina Sari, author
Pengaruh brand personality congruence dan customer employee congruence terhadap customer satisfaction melalui media personal interaction relationship satisfaction dan loyalty to employee = Influence of brand personality congruence and customer employee congruence against customer satisfaction through personal media interaction relationship satisfaction and loyalty to employee
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Jihan Nabila, author
Analisis Pengaruh Dimensi Kenyamanan Belanja Online pada Kepuasan Pelanggan yang Mendorong Behaviour Intentions dan E-Wom. Studi Kasus: Sociolla.com = Analysis of the Influence of Online Shopping Convenience Dimensions on Customer Satisfaction Encouraging Behaviour Intentions and E-Wom. Study Case: Sociolla.com
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Amalia Savitri, author
Pengaruh Contactless Marketing terhadap Customer Satisfaction dan Revisit Intention (Studi pada Brand Fashion H&M) = The Influence of Contactless Marketing on Customer Satisfaction and Revisit Intention: A Study on Brand Fashion H&M
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
St Fadhilah, author
Strategi peningkatan repurchase intention melalui customer satisfaction: studi kasus restoran khas Indonesia = Strategy increasing repurchase intention through customer satusfaction: study case Indonesian restaurant
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Debby Erwina, author
Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
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