Johnson, Spencer, author
The one minute sales person
Harper Collins, 2004
 Buku Teks
Webber, Ross A., author
To be a manager
Richard D. Irwin, 1981
 Buku Teks
Rancangan sosialisasi pelaksanan program pelayanan" one stop shop solution" pada account manager
Fakultas Psikologi Universitas Indonesia, 2004
 UI - Tesis (Membership)
Ten-minute stories
Amanda Askew
Miles Kelly, 2011
 Buku Teks
Kent, Peter, author
Ten minute guide to the internet
Prentice Hall of India, 1996
 Buku Teks
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