Miller, Brian Cole, author
Quick meeting openers for busy managers: more than 50 icebreakers, energizers, and other creative activities that get results
American Management Association;, 2008
 eBooks
Caroselli, Marlene, author
The critical thinking tool kit : spark your team's creativity with 35 problem solving activities
Amacom, 2011
 Buku Teks
Caroselli, Marlene, author
The critical thinking tool kit: spark your team's creativity with 35 problem solving activities
[American Management Association;, ], 2011
 eBooks
Miller, Brian Cole, author
Keeping employees accountable for results: quick tips for busy managers
American Management Association;, 2006
 eBooks
Evenson, Renee, 1951-, author
Customer service training 101 : quick and easy techniques that get great results
American Society for Training and Development, 2005
 eBooks
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