Eccleston, Charles H., author
Environmental impact assessment: a guide to best professional practices
CRC Press, Taylor & Francis Group, 2011
 Buku Teks
Knapp, Donna, author
A guide to customer service skills for the help desk professional
Course Technology, Cengage Learning, 2011
 Buku Teks
Bolton, Arthur, 1921-, author
Structural dynamics in practice : a guide for professional engineers
McGraw-Hill, 1994
 Buku Referensi
The professional secretary's handbook : a guide to the electronic and conventional office
Houghton Mifflin , 1993
 Buku Referensi
The purchasing handbook : a guide for the purchasing and supply professional
Joseph L. Cavinato and Ralph G. Kauffman, editors in chief
McGraw-Hill, 1999
 Buku Referensi
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