Burley-Allan, Madelyn, author
Listening: the forgotten shill
John Wiley & Sons, 1982
 Buku Teks
Chan, Janis Fisher, author
Communication skills for managers
[American Management Association;, ], 2002
 eBooks
May, John
How to make effective bisiness presentations and win : a practical A-to-Z guide / John May
McGraw-Hill , 1983
 Buku Teks
Zand, Dale E., author
Information, organization, and power : effective management in the knowledge society
McGraw-Hill, 1981
 Buku Teks
Membuat presentasi yang efektif = Making effective presentation
Manchester Open Learning; alih bahasa, Marcus Prihminto Widodo
Gramedia Pustaka Utama, 1997
 Buku Teks
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