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Doddy Zukifli Indra Atmaja, author

Pengaruh kualitas layanan terhadap kepuasan pengguna jasa layanan organisasi pemerintah : studi pada layanan penyetaraan ijazah lulusan perguruan tinggi luar negeri Direktorat Belmawa Direktorat Jenderal Pendidikan Tinggi = Effects of service quality to government organization service user satisfaction : study on certificate equalization service for graduate student of higher education from abroad at Directorate Belmawa Directorate General of Higher Education

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013

UI - Tesis Membership

Johnson, David W., 1940-, author

Reaching out: interpersonal effectiveness and self-actualization

Prentice Hall Internasional, 1990

Buku Teks

Ward, Kate, author

Personality style at work : the secret to working with (almost) anyone

McGraw-Hill, 2012

Buku Referensi

Chan, Janis Fisher, author

Communication skills for managers

[American Management Association;, ], 2002

eBooks

Gargiulo, Terrence L., 1968- , author

In the land of difficult people: 24 timeless tales reveal how to tame beasts at work

American Management Association, 2008

eBooks

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