Fandy Tjiptono, author
Andi Offset, 1996
Buku Teks
Hradesky, John L., author
McGraw-Hill, 1995
Buku Referensi
Dimas Yuwono Wicaksono, author
Fakultas Teknik Universitas Indonesia, 2015
UI - Tesis (Membership)
Annury Citra Seruni, author
2017
UI - Tesis (Membership)
Suwondo, author
Fakultas Teknik Universitas Indonesia, 1996
UI - Skripsi (Membership)