See Allo

Yudhisti Ramadiantio, author

Pengaruh electronic service quality pada intensi positif electronic word-of-mouth di industri telekomunikasi = Impact of electronic service quality toward intention to positive electronic word-of-mouth in telecommunication industry

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis (Membership)

Rakha Naufal Anis, author

The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek

Fakultas Hukum Universitas Indonesia, 2016

UI - Skripsi (Membership)

Yossi Arieza, author

Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Skripsi (Membership)

Inan Nadya Junus, author

Analisis pengaruh consumption emotion terhadap satisfaction, likelihood of word of mouth, dan positive word of mouth dalam konsumsi film Indonesia = Analysis of the impact of consumption emotions towards satisfaction, likelihood of word of mouth, and positive word of mouth in movie consumption in Indonesian movie consumptions

2017

UI - Skripsi (Membership)

Bilqis Safira, author

Service quality and price perception of service: influence on customer satisfaction and behavioral intention moderated by external word of mouth = Kualitas layanan dan persepsi harga layanan: pengaruh kepuasan pelanggan dan niat perilaku dimoderasi oleh word of mouth eksternal

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019

UI - Skripsi (Membership)

<< 1 2 3 >>