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Bolstorff, Peter, author

Supply chain excellence: a handbook for dramatic improvement using the SCOR model

[American Management Association;, ], 2012

eBooks

Irma Rachmawati, author

Analisis Komunikasi Internal Birokrasi Pada Badan Standardisasi Dan Kebijakan Jasa Industri Kementerian Perindustrian RI = Bureaucratic Internal Communication Analysis of The Agency for Industrial Standardization and Services Policy (BSKJI), Ministry of Industry, RI

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2021

UI - Tesis (Membership)

Lita Maiciptaani, author

Strategi peningkatan kualitas pelayanan kereta commuter line jabodetabek menggunakan integrasi metode servqual dan model kano ke dalam house of quality = Strategy of service quality improvement for commuter line jabodetabek train using integration methods of servqual and kano model into house of quality

Fakultas Teknik Universitas Indonesia, 2016

UI - Skripsi (Membership)

Khoirun Nisa`ul Afifah, author

Strategi peningkatan kualitas pelayanan online qrocery menggunakan integrasi metode servqual dan kano model ke dalam QFD = Service quality improvement strategy in online grocery by using integration of servqual and kano model methods into QDF

Fakultas Teknik Universitas Indonesia, 2017

UI - Skripsi (Membership)

Yuliani Marsum, author

Evaluasi strategi komunikasi program sosialisasi reformasi birokrasi (studi kasus pada program pencatatan nikah di Kementerian Agama) = Evaluation of the communication strategy on the socialization of bureaucratic reform program case study through one of the current feature called the civil registration programme at ministry of religion affair / Yuliani Marsum

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015

UI - Tesis (Membership)

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