Nadhifa Rizqy Audeta, author
Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Andy Setyadi, author
Penerapan prinsip mengenal nasabah (customer due dilligence) dalam self service banking machine dan hybrid machine Bank Rakyat Indonesia = Application of customer due diligence in the self service banking machine and hybrid machine Bank Rakyat Indonesia
2016
 UI - Skripsi (Membership)
Porter, Michael E., author
Competitive advantage / Michael E. Porter
The Free Press, 1985
 Buku Teks
David, Fred R.
Strategic management : a competitive advantage approach
Pearson, 2017
 Buku Teks
Narayanan, V. K., author
Managing technology and innovation for competitive advantage
Prentice Hall 2001, 2001
 Buku Teks
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