Pane, Binsar Hatorangan, author
Strategi bertahan hidup industri perbankan di masa krisis : studi kasus pada Bank X
2002
 UI - Tesis (Membership)
Enny Ekasari, author
Analisis segmentasi, target dan posisi unit medical sheck up RS Mohammmad Husni Thamrin Cileungsi tahun 2007
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2007
 UI - Tesis (Membership)
Inggit Sekar Madu Siwi, author
Pengaruh perceived influence terhadap purchase intention melalui brand engagement in self-concept dan brand expected value, studi pengikut milenial Instagram Mega-Influencer produk kosmetik pada masa pandemi COVID-19 = The effect of perceived influence on purchase intention through brand engagement in self-concept and brand expected value, study on millennial followers of cosmetic products Mega-Influencer’s Instagram during the COVID-19 pandemic
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Achmad Irdani Fadlurrahman, author
Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Manurung, Nicholas Arizona, author
Strategi customer relationship management pada usaha kecil menengah bengkel trijaya ban 83 = Customer relationship management strategy in small medium enterprise at trijaya ban 83 garage
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis (Membership)