Paluch, Stefanie, author
Remote service technology perception and its impact on customer-provider relationships : an empirical exploratory study in a B-to-B-setting
Gabler Verlag, 2011
eBooks
Saylor, J. Galen, author
Curriculum planning for better teaching and learning
Holt, Rinehart and Winston, 1981
Buku Teks
Users'perceptions of library service quality: a libqual+qualitative study
Artikel Jurnal
Building a successful customer-service culture : a guide for library and information managers
edited by Maxine Melling; Joyce Little
Facet Publishing, 2004
Buku Teks
Frans H. van Eemeren
Topical themes in argumentation theory: twenty exploratory studies
Springer, 2012
eBooks
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