Rowland, Diana, author
Etika bisnis Jepang : petunjuk praktis menuju sukses orang Jepang=Japanese business etiquette
Bumi Aksara, 1992
 Buku Teks
Langford, Beverly Y., author
The etiquette edge: the unspoken rules for business success
American Management Association, 2005
 eBooks
Chew, Sally
Business etiquette : an essential guide for executives / Sally Chew
Times Books International, 1995
 Buku Teks
Indah Mutiara Putri Fani, author
Pelatihan how to become a super HERO untuk meningkatkan psychological capital dan job performance pada karyawan Instansi TCA = How to become a super HERO training to increase psychological capital and job performance of TCA Institution Employees
2019
 UI - Tesis (Membership)
Hutabarat, Hermine E.P.
Etiket: pedoman praktis untuk membawa diri dalam pergaulan antar bangsa/Hermine E.P. Hutabarat
Gunung Mulia , 1998
 Buku Teks
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