Siahaan, Manahan, author
Analisis atribut minuman produk coca cola sebagai factor kepuasan pelanggan
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2003
 UI - Tesis (Membership)
Pakpahan, Monica, author
Analisis kepuasan pelanggan (PT. PLN (Persero)) untuk produk Kwh meter PT. XYZ
2000
 UI - Skripsi (Membership)
Redhy Wayka Putra, author
Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Debby Erwina, author
Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
Irfan Fauzi, author
Pengaruh store atmosphere, service quality dan kelengkapan produk terhadap purchase intention pada SPBU Pasti Pas dan SPBU Pasti Prima Pertamina = The influence of store atmosphere service quality and product variety towards purchase intention on SPBU Pasti Pas and SPBU Pasti Prima Pertamina
2016
 UI - Tesis (Membership)
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