Gabyta Hasnabila, author
Pengaruh nilai hedonic dan utilitarian terhadap customer delight dalam penerapan metode self-service: studi kasus: Ikea Indonesia = Self-service implementation the effect of hedonic and utilitarian value on customer delight: case study: Ikea Indonesia
2017
 UI - Skripsi (Membership)
Puspita Kurniawati, author
Analisis pengaruh klaim kesehatan Kiranti Sehat Datang Bulan terhadap behavioral intention = The analysis of health claims Kiranti Sehat Datang Bulan product influence to behavioral intentions
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
The Effect of customer satisfaction on behavioral intentions: a study on consumer behavior of car insurance in Melbourne, Australia
 Artikel Jurnal
Wahyuningsih, author
Effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions / Wahyuningsih
Management Research Center Graduate School of Management FEUI, 2007
 Artikel Jurnal
Gita Armelia Kawe, author
Analisis pengaruh service quality perception dan merchandise quality perception terhadap behavioral intentions pada industri casual dining restaurant dengan brand trust sebagai variabel mediasi: studi kasus: restoran Warunk Upnormal = The effect of service quality perception and merchandise quality perception toward behavioral intentions on casual dining restaurant industry with brand trust as mediating variable: case study: restoran Warunk Upnormal
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
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