Deming, Vasudha Kathleen, author
McGraw-Hill, 2004
Buku Teks
Epstein, Robert, author
McGraw-Hill, 2001
Buku Teks
Angela Siegfried, editor
American Society for Training & Development, 2010
eBooks
Seidman, Dan, author
American Society for Training & Development, 2008
eBooks
Tamblyn, Doni, author
McGraw-HIll, 2000
Buku Teks