Penerapan customer relationship management (CRM) pada aplikasi pengiriman pesan instan : studi kasus whatsapp, wechat, line, kakaotalk
 Artikel Jurnal
Suhendra Naswil, author
Analisis kualitas pelayanan customer service satelindo dalam upaya pemilihan strategis pelayanan
2003
 UI - Tesis (Membership)
Veronika Dyah Khristantri Siwi, author
Pengaruh service quality terhadap customer loyalty : studi pada Bank Tabungan Negara Kantor Cabang Bogor = The influence of service quality to customer loyalty : a study on Bank Tabungan Negara of Bogor branch office
2014
 UI - Skripsi (Membership)
Mohammad Yoga Suryanto, author
Analisis pengaruh customer satisfaction, switching cost, dan attractiveness of alternatives terhadap switching intention konsumen telepon genggam berbasis non-android = Analysis of the influence of customer satisfaction, switching cost, and attractiveness of alternatives towards switching intention on non-android mobile phone user
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Juang Prima Negara, author
Kuantifikasi manfaat investasi core-banking system: studi kasus PT. Rabobank Indonesia = Benefit quantification of core banking system implementation: case study PT. Rabobank Indonesia
2015
 UI - Tugas Akhir
<<   9 10 11   >>