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Rizky Trinanda Akhbar, author

Pengaruh retailer interest terhadap repatrogane intention dan positive word of mount communication

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2006

UI - Tesis (Membership)

Linda Sesaria Sembung, author

Pengaruh inertia dan satisfaction terhadap repeat-purchase intention pada konsumen zalora dengan zone of tolerance, word-of-mouth dan alternative attraction sebagai moderasi = Effects of inertia and satisfaction on repeat purchase intention in zalora's customers with moderating roles of zone of tolerance, word of mouth and alternative attraction

2016

UI - Tesis (Membership)

Nadya Annisa Fitria, author

Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019

UI - Tesis (Membership)

Ariotejo Buwono, author

Analisis pengaruh e-business factor (8C) terhadap e-loyalty serta pengaruh website design terhadap word of mouth dan purchase intention pada retail business e-commerce di Indonesia = Analysis of effect of e-business factor toward e-loyalty and effect of website design toward purchase intention and word of mouth in retail business e-commerce in Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016

UI - Tesis (Membership)

Amalia Savitri, author

Pengaruh Contactless Marketing terhadap Customer Satisfaction dan Revisit Intention (Studi pada Brand Fashion H&M) = The Influence of Contactless Marketing on Customer Satisfaction and Revisit Intention: A Study on Brand Fashion H&M

Fakultas Ilmu Administrasi Universitas Indonesia, 2024

UI - Skripsi Membership

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