Aikens, C. Harold, author
Quality: a corporate force: managing for excellence
Pearson/Prentice Hall, 2006
 Buku Teks
Maya Nirmala Budiman, author
Analisis kinerja Rumah Sakit Pluit menggunakan baldrige healthcare criteria for performance excellence tahun 2013-2014 = Performance analysis of Pluit Hospital using baldrige healthcare criteria for performance excellence year 2013-2014 / Maya Nirmala Budiman
Universitas Indonesia, 2013
 UI - Tesis Membership
Goetsch, David L., author
Quality management for organizational excellence : introduction to total quality
Pearson, 2016
 Buku Teks
Asruddin, author
Kinerja pengelola program imunisasi berdasarkan Malcolm Baldrige Criteria For Performance Excellence (MBCFPE) di puskesmas se-Kabupaten Tangerang Tahun 2019 = performance of immunization program managers based on the Malcolm Baldrige Criteria for Performance Excellence (MBCFPE) in Puskesmas in Tangerang Regency in 2019
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2019
 UI - Tesis Membership
Evans, James Robert, 1950-, author
The managemant and control of quality
South-Western, 1996
 Buku Teks
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