George, Michael L., author
Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions/Michael L. George
McGraw-Hill, 2003
 Buku Teks
Aulia Ichwan, author
Analisis penerapan lean six sigma dan critical success factor untuk proses perbaikan kualitas layanan jaringan seluler studi kasus: PT Indosat, Tbk = Analysis of the application of lean six sigma and critical success factor for mobile service quality improvement process case study: PT Indosat, Tbk
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Chiarini, Andrea, author
From total quality control to lean six sigma: evolution of the most important management systems for the excellence
[Springer, Springer], 2012
 eBooks
George Juan Susanto, author
Improvement System Pelaksanaan Sistem Manajemen Inovasi Pada Perusahaan Beton Pracetak Di Indonesia Berbasis Iso 56002 Yang Terintegrasi Lean Six Sigma Untuk Membangun Budaya Inovasi = Improvement System of Innovation Management System Implementation on Precast Concrete Companies in Indonesia Based on ISO 56002 and Integrated with Lean Six Sigma to build innovation culture
Fakultas Teknik Universitas Indonesia, 2023
 UI - Tesis Membership
Anita Kristina, author
Usulan perbaikan rantai suplai dengan pendekatan lean six sigma dan vehicle routing problem di CV Expand Jaya Perkasa
Fakultas Teknik Universitas Indonesia, 2008
 UI - Tesis (Open)
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